Q: Why do I have to transfer my website? What does web site migration entail?

A: When your current web hosting provider can no longer match the requirements of your web site, or if you suffer from continuous downtime, or if you are made to wait for hours for the client care team to respond to you, it may be a good idea to change your hosting provider, i.e. to transfer all the files for your websites along with your databases from your current provider to your future provider. At Exellence Hosting, we know that this can often be hard & time–consuming. That is why we will accomplish all that for you at no cost!Our skillful technical team reps will move your web site content from your present web hosting provider to us. Our technicians have got extensive experience migrating websites and are able to handle anything – from a traditional WordPress–powered weblog or Joomla CMS–driven site, to a very elaborate, custom–made application.

Q: Why do I have to transfer my website? What does web site migration entail?
Q: Just how long will it take for my web site to be transferred over to your platform?

A: We strive to carry out all website migrations as quickly as possible. Nonetheless, we do not have a set time frame for website migrations. There are various things that you have to take into account – the sheer size of your web site and the workload of our website migration staff, etc. We always try to perform each migration within 48 hours. With smaller web sites, our staff usually manages to finish in less than 24 hours.

Q: Just how long will it take for my web site to be transferred over to your platform?
Q: What details will I need to provide to your Website Migration Department?

A: We will require the login details for your current web hosting provider’s Control Panel as well as the web site’s name (domain name).

Q: What details will I need to provide to your Website Migration Department?
Q: You will access sensitive info. How can I be sure that you won’t misuse it?

A: Our Privacy Policy is an indivisible part of the agreement that we will have with you as a client. We are dedicated to protecting the security of the private data gathered from the clients. To do this, we use technical safety measures so as to prevent the loss, the abuse, the modification or the illegal leakage of the private details under our control. The measures include, but are not limited to: physical, electronic and administrative methods to protect and secure the info that we accumulate on the World Wide Web. When we ask users to present financial information (for instance, a debit card number), this info is encrypted using the SSL (Secure Sockets Layer) encryption technology.

Q: You will access sensitive info. How can I be sure that you won’t misuse it?
Q: Will my website be offline during the transfer?

A: While we transfer your website, it will be available both in your web hosting account with us and in your account with your previous web hosting provider. As soon as the migration is complete, we’ll make sure that everything is functioning correctly and that the integrity of your content is not affected prior to telling you that the transfer is completed. After that, we’ll explain to you how to move the domain name over to your web hosting account with us and how to change your DNS records.

Q: Will my website be offline during the transfer?
Q: Will my current web hosting provider have to do anything?

A: Nope. Apart from your login details for the Control Panel, we do not require anything. We’ll never get in touch with your hosting provider. They will not know anything about the transfer either.

Q: Will my current web hosting provider have to do anything?
Q: Does it make a difference what platform my present hosting provider is using?

A: Yep. We support all conventional Linux–based hosting platforms. We do not support Windows–driven web hosting platforms, since we do not offer Windows web hosting solutions ourselves.We also do not support proprietary site creation and administration tools such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.

Q: Does it make a difference what platform my present hosting provider is using?