Regardless of the fact that the hosting service offered by the different companies is relatively identical, each provider has got a customized platform with its own modifications and ways to perform specific things. For this reason, an info-laden knowledge base will be very helpful both for persons with little to no experience and for tech-savvy individuals who will eventually discover how particular operations are accomplished, but will waste time meanwhile. The aim of such a knowledge base is to make the service quick and easy to use, sparing users time and efforts. The end result is happier clients, as they can easily find the info they are seeking, and considerably less work for the tech support team representatives, because typically the vast majority of the inquiries and issues that customers have are already enumerated in the knowledge base. Provided that the articles are professionally written and encompass more topics, you’ll be able to learn more not only about your own account, but also about the hosting service as a whole.
Extensive Online Documentation in Shared Hosting
If you order a shared hosting plan through us, you’ll be provided with access to our thorough online documentation where you will see info on de facto everything connected to our web hosting plans. The topics encompass anything from how to set up an e-mail account on your handheld device, to how to do various things using an .htaccess config file. The articles themselves are written in an easy-to-comprehend way and offer step-by-step guides on how to do a specific task within your Hepsia hosting Control Panel. You can also find info that’s not connected directly to Hepsia, for example one that concerns Internet applications on your PC. The full list of articles will be located in the Help section of the Control Panel, but those that are relevant to a specific section can be accessed on the spot. Given the fact that we have encompassed as many topics as possible, you’ll be able to find out practically everything connected with your account.
Extensive Online Documentation in Semi-dedicated Hosting
Our Linux semi-dedicated hosting packages feature detailed online documentation where you will find info about all the features that our created-developed Hepsia hosting Control Panel offers, together with solutions to various questions and problems that you might confront. All configuration guides feature detailed specifications, which implies that you will not have to worry about omitting something if you’re planning to export a MySQL database, for example. The troubleshooting articles include a variety of different probable reasons for given problems and the solution for each one of them, so if you are unable to send emails even though you have the correct SMTP server settings, for instance, you can quickly see what the reason for this could be and correct the problem with several mouse clicks in your email client. As Hepsia has quite a few features, you will be able to find relevant articles in every section. If you would like to examine all help articles, click on the Help link, which is located in the top right corner of the screen.