Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Offering excellent support on time is our top priority, so we back up each Linux shared packages plan with a one hour ticket reply warranty. Once you present a ticket or drop a message, our user support team will try all they could do to deliver the most acceptable answer to your issue and to give you guidance quickly.

  • Top quality support service

  • A Top–quality Support Service

  • You can contact us 24x7x365 with any question you have got related to Exellence Hosting’s services. We’ve techs present continuously to supply instructions any time needed. You could use the ticket system or post a message whenever you want, or pick–up the telephone or use the online chat through business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Exellence Hosting’s Control Panel supplies a huge practical knowledge base that’s built–into all parts. In each part, you’ll find a Help press button which will load for you a selection of step–by–step guides on how to work with a particular element or complete a particular action. Moreover, we have made mini seminar clips so its possible to get a better idea of the Control Panel’s interface.