Support and Help Channels

  • 1 hour ticket response time

  • A 60 minutes Ticket Resolution Warranty

  • Each ticket you send to our tech help Dept will be replied to within up to 60 mins. All regular problems will be solved instantly. Yet, if the help question you have submitted needs assistance from a skilled admin technician, we’ll send the ticket to him and will notify you about the hold–off.

  • Top quality support service

  • Qualified Client Help And Support Service

  • We provide you with round the clock technical assistance through a ultra–fast ticket platform built into your Control Panel. You’re able to e mail us anytime about any of the programs that come installed in advance on your virtual server, including the chosen Linux distribution, the server administration panel and our in–house produced Site Control Panel.

  • Intuitive help center

  • A Descriptive Help Section

  • A comprehensive and consistently updated knowledge base is included in our custom–built Site Control Panel. It gives you quick tips on how to carry out all the standard site managing jobs. The Help area supplies in–depth how–to articles and step–by–step video training. You can gain access to the Help area by pressing the Help or Video buttons in the top right side of each Control Panel section.